Welcome to West End Surgery
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Our Practice Team aims to provide a confidential and efficient service in a secure and safe environment, promoting health as well as caring for you when you are ill. We will undertake to treat you with dignity, respecting and taking into account your wishes and opinions, regardless of your race, gender, ethnic or national origin, belief, sexual orientation, marital status, gender reassignment, age or disability
The surgery will open tomorrow as normal, despite the snow. There may be less staff on shift or delays for staff getting in if the weather increasingly gets worse overnight but please bear with us. If you have an appointment and don’t want to venture out in the snow, please call the surgery to cancel, or type cancel via the texting messaging service on your appointment reminder, or through patient online access (if you are registered for that service).
E-consults will operate as normal so if you need any help, please feel free to send one in to us. This service is only available for over 18’s.
Safety is paramount. Please stay safe and keep warm.
If any patient registered with West End Surgery has a disability, impairment or sensory loss we are able to offer you information that you can better access or understand, so that you can receive the necessary help you need. Please make a clinician or receptionist aware so we can update our records.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as being able to change your contact details and completing health questionnaires. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Medical matters, vacancies (including locuming) and official complaints, however, cannot be dealt with via this form - please send these matters in writing to the Practice Management Team.
(Site updated 01/03/2019)